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    • FAQ
      • Account Issue
        • Benefits of creating an account
          • All platform client downloads
        • How to create an account？
        • Can't get verification code
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      • Connection Issue
        • Not providing service areas
        • Always fail to connect
        • Slow Network
        • Connected, but no network
        • How to choose a server?
        • Lack location
        • How to increase the free trial time
      • Subscribe Issue
        • Paid, but not received premium
        • Restore failed
        • Cancel subscription
        • Refund
      • Other Issue
        • WiFi disappear after connecting with Super VPN(iOS)
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  3. Connection Issue

Slow Network

The network speed of the trial account depends on the congestion level of the server. Overcrowded servers will cause unstable network speed.

Please try the following

  1. Please conduct a network speed test without connecting to VPN, and compare the network speed test after connecting to VPN to confirm that there is indeed a problem.

  2. Change to another server to connect(It is recommended to choose the recommended server first)

  3. Change to other VPN protocols

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Last updated 1 year ago